Privacy Policy

Last Updated: July 26, 2024

1. Introduction

Welcome to Linkfail ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, linkfail.com, and our services (collectively, the "Service").

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Data: We collect personally identifiable information, such as your name, email address, and payment information, when you register for our Service, make a purchase, or communicate with us.
• Derivative Data: Our servers automatically collect information when you access the Service, such as your IP address, browser type, operating system, and access times.
• Scan Data: When you use our Service to scan a website, we collect data related to the scan, including the target URL, scan settings, and the results, which may include URLs of pages and assets on the scanned website.

3. How We Use Information

We use the information we collect to:

• Create and manage your account.
• Provide, operate, and maintain our Service.
• Process your transactions and send you related information.
• Improve, personalize, and expand our Service.
• Communicate with you, including for customer service and to provide you with updates and other information relating to the Service.
• Monitor and analyze usage and trends to improve your experience.
• Detect and prevent fraudulent activity.

4. Website Scanning Disclaimer

Our service is designed to crawl and analyze publicly accessible websites as instructed by you. By using our service, you represent and warrant that you have the authority to scan the target website(s). Linkfail is not responsible for any disruption or impact on the websites you choose to scan.

5. Data Storage & Retention

Your data is stored on secure servers. We will retain your personal information and scan data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

6. Data Sharing

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include:

• Trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential (e.g., payment processors, cloud hosting providers).
• When required by law, to comply with a subpoena, or similar legal process.
• When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

7. Cookies & Analytics

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. We also use third-party analytics services (like Google Analytics) to help us understand how our Service is being used.

8. Security Measures

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

9. User Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

To exercise these rights, please contact us.

10. International Users

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at: support@linkfail.com.